Pastoral Structure

Our Pastoral Structure is organised into Year Groups and Tutor Groups. On entry to the school your child will be assigned to one of these groups.

Tutor Groups are Alban, Bede, Campion, Clare, Frances, More, Theresa and Ward

We hope that your child will enjoy coming to our school and that you will soon get to know us.

We look forward to working closely with you over your child's time with us and hope that, whatever your child’s ability, you will be pleased with the success achieved whilst at the school.

Our aim is that each child should succeed and fulfil their potential.

The Tutor

The key person in your child’s school life is the Form Tutor. It is the Form Tutor who will monitor your child’s progress and keep in touch with you.

At the beginning and end of each day the Tutor will meet your child. They check the Link Book weekly and they help your children to set targets for the term.

If you have questions about your child’s progress in individual subjects, you may ring the school to make an appointment to see the individual teachers.

Pupil Progress

Interim Reports are issued twice a year and a full report is issued annually.

Academic Review Days are held once a year. Parents and students are invited to meet the subject tutors where targets will be set. Form Tutors will also be available for consultation on this day.

Appointments to consult staff at other times may be made by contacting the School Office.

Welfare & Safety

We take the safety of your child very seriously. We have a Welfare Officer who is based in the Welfare Office, whose role includes dealing with children who become unwell or who receive an injury at school.

Please let the Welfare Officer know if your child suffers from any medical condition which the school should know about.

Where a child becomes ill or receives injury our policy is to contact the parent to collect the child as soon as possible. If the case is serious we call for an ambulance and then contact the parent.

Update of Emergency Contact Telephone Numbers

It is essential that parents leave us a contact number for emergencies in addition to the home / work number.

N.B. Any change of address or telephone number should be notified to the school immediately.

Please do not send your child to school if she / he is unwell. We do not have the resources to deal with children who need home attention.


The school Café provides a range of hot and cold food which conform to the 'Healthy Schools' standards. Breakfast is available before school from 8:00am, with a full service at break and lunch time. Sixth Form students can access the Café throughout the day.

Hot food must only be eaten in the dining room. Sandwiches and cold food may be eaten only in the covered way and Hall during Break and Lunch Hour. Food MUST NOT be eaten in classrooms and around the school.

Financial Assistance

If your family is on low income and you are resident in Hertfordshire, to find out if you are eligible for financial assistance while your children are at school, apply on-line at or phone 01438 737370 or 01923 471370. Benefits that may be available include free school meals, help with travel costs and help with music fees.  St


"Carry each other's burdens, and in this way you will fulfil the law of Christ."

Galatians 6:2

Your form tutor and learning co-ordinator are there to support you with both your studies and your pastoral care. There may be times when issues become difficult to manage on our own e.g. problems in friendship groups, feeling sad for periods of time, pressures and anxieties about work and making progress, worries about the health of family members or relationships within families, anxieties about being pressured into behaving in a way we are uncomfortable with. Your form tutor and other members of staff can support you in dealing with these issues, including providing details and information about support groups and organisations.

In school we also have the chaplain and the school counsellor.


The school chaplain is available throughout the day and after school should you need somebody to talk to. Sometimes just talking about what is concerning us can bring great relief. The chaplain is also available through email and other forms of social media including Twitter, Facebook and the chaplaincy website

The chaplaincy office is located next to the chapel and is always open.


There are times when a quiet space can be just what we need. The chapel is ideal if you need time to pray, think, collect your thoughts, have a good cry and compose yourself. The chapel should always have a quiet and calming atmosphere and therefore is not the place to come and hang out and chat with friends or to get out of the rain at break time. Please help keep the chapel as a place of prayer, peace and quiet.


The school also provides access to a professional counsellor who is present in school at various times throughout the week. You may feel this service will benefit you if you've experienced bullying, bereavement (death), low self-esteem, depression or anything else that affects you and how you feel. If you think you would like to speak to the counsellor speak to your Tutor, Learning Co-ordinator or come along to one of the counsellor’s drop-in sessions to find out more.


The Sixth Form Executive Committee perform an important role within the school community and if you ever need someone to talk to, or are confused whether to tell a teacher or adult about something, a Sixth Form Executive member is always at hand to help and advise on the best course of action.

At St Joan's we feel strongly that whatever the issue is that you are facing, there should be somebody that you feel able to talk to in our school community. The Sixth Form Executive are an essential link between the pupils and the staff at school. They are given roles and responsibilities within St Joan’s that allows them to be seen and heard by the whole school.