Absence Reporting & Attendance

Staff Absence

Staff Absences should be reported to 01923721880

Student Absence Reporting

In the event of student absence parents should contact: 0844 239 3351 - press option 1 to leave a message

This automated system will ask you a series of questions. Each question must be answered for the absence to be registered. Incomplete or aborted messages will not be retained.

To Text an absence please use 07624815162 with details of childs name and length of absence

Absence Reporting and Communications with parents/guardians

Each day, at around 9.45am, a message will be sent out to parents with students who were not present at registration and a reason is not known for their absence. This message will be sent out by Text, Email and if necessary Voice broadcast to a landline.

A reply can be sent back to the school via text or email, which will be passed to the attendance team who will update the school registers. In the event that a student should be in school, please contact 08442393351, option 2, to let us know this should be the case. Note: parents with students who are late may be contacted, if their record has not been updated by 9.45am.

Changes to any of your details including your email addresses or mobile telephone number can be communicated via an email to mailupdate@joa.herts.sch.uk or by contacting school reception.

Known/Preplanned Absence (Medical Appointments, College Appointments, etc)

A note detailing the known absence should be sent to the school via their class tutor. Please mark the note for the attention of the MIS Office.

As an alternative to the note to MIS you can leave a message in advance on the school absence line 0844 239 3351 - press option 1, follow prompts and leave a message

Please note Students must be provided with a signed note on the day of absence, as they will be requested to show this at the point of leaving school.


Attendance continues to be a high priority at St Joan's. Last year our overall school attendance was 96.2%. We know that there is a clear correlation between high academic performance and high attendance.

We do not expect parents to request to take their children out of school for reasons other than essential and unavoidable events because we know that this will disrupt their learning and have an impact on attainment.

Our own data from the past 3 years shows that pupils who achieved 5+ A*,A or B grades at GCSE had an average attendance of 98.3%

Those who achieved 5+ A* to C grades had an average attendance of 96.7%

Whilst the pupils who gained less than 5 A* to C grades had an average attendance of 93.6% That is the equivalent of 12 days of absence from school in an academic year. Taking a child out of school for a two week holiday during term time could therefore potentially have a serious impact on their future academic achievement.

If your child is absent please call the Attendance Line to notify the school as soon as possible.